hm505 Platform Terms & Conditions
This page is the official document setting out the rules and obligations you must follow when using hm505 services.
By using the hm505 platform, you are considered to have read, understood, and agreed to comply with these terms and conditions. This document forms the official agreement between hm505 and its platform users. If you cannot comply with this agreement, you must stop using our services.
Account Eligibility Requirements
To register an account and access services on hm505, players must meet the following requirements.
1.1 Age Requirement
Users must be at least 21 years old at the time of using this platform. Players under 21 are not permitted to access any services under any circumstances.
No person under the age of 21 is allowed to use the hm505 platform. If an account is registered with false information, that account will be immediately suspended and any remaining funds may be forfeited.
1.2 One Account Per Person
Each player is allowed to open only one account on the hm505 platform. It is strictly prohibited for the same player to open multiple accounts using different names, email addresses, or payment methods.
1.3 Geographic Restrictions
hm505 services are available in permitted regions only. Players are responsible for checking whether using these services from their location complies with local laws.
Account Registration and Management
2.1 Providing Accurate Information
When registering an account, players must provide their correct full name, date of birth, contact details, and payment information. If false information is provided, hm505 reserves the right to withhold or refuse any winnings or payments.
2.2 Account Security
Players must keep their account password secure and must not share it with any third party. hm505 is not responsible for any losses resulting from unauthorized access to an account.
A player may not share their hm505 account with any other person. The account holder is personally responsible for all activity carried out on that account.
2.3 Updating Account Information
If any changes occur to a player's personal information, hm505 customer support must be notified immediately via 24/7 Live Chat. hm505 is not responsible for any issues arising from information that has not been updated.
2.4 Fraud and Misconduct Investigation
hm505 does not permit any financial fraud, money laundering, or abusive activity. Accounts of suspected players may be suspended and investigated.
Deposits and Withdrawals
3.1 Deposit Methods and Minimum Amount
hm505 accepts deposits via KBZPay, Wave Money, AYA Pay, and bank transfer. The minimum deposit amount is 5,000 Ks, which applies equally to all payment methods. Players may only use a payment account registered in their own name; third-party payments are not permitted.
3.2 Withdrawal Conditions and Processing Time
The minimum withdrawal amount is 20,000 Ks. Withdrawal requests are normally processed within 5 to 30 minutes.
Minimum deposit — 5,000 Ks (all methods)
Minimum withdrawal — 20,000 Ks
Normal withdrawal processing time — 5–30 minutes
3.3 Withdrawal Verification
hm505 may carry out identity verification for large withdrawals or to ensure compliance with financial regulations. Players will be required to provide documents proving ownership of their account.
3.4 Transaction Refusals
hm505 reserves the right to refuse a deposit or withdrawal if fraud is suspected, a third-party deposit is detected, or these terms and conditions are violated.
Bonuses and Promotions
4.1 Welcome Bonus
hm505 offers new players a 150% bonus on their first deposit, up to 500,000 Ks. For example, if a player deposits 20,000 Ks, they will receive a 30,000 Ks bonus, giving a total of 50,000 Ks in their account.
4.2 Wagering Requirement
Winnings from a bonus can only be withdrawn after wagering 25 times the bonus amount. For example, a player who receives a 30,000 Ks bonus must wager 30,000 Ks × 25 = 750,000 Ks before the bonus funds can be withdrawn. If a player deposits 680,000 Ks and receives a 500,000 Ks bonus, their account will hold 1,180,000 Ks, and they must wager 500,000 Ks × 25 = 12,500,000 Ks before the bonus funds can be withdrawn.
Bonus — 150% of first deposit (up to 500,000 Ks)
Wagering Requirement — Bonus amount × 25 times
Each bonus can only be claimed once
4.3 Bonus Terms Violation
If a player does not follow the bonus terms, attempts to claim a bonus by dishonest means, or tries to withdraw before meeting the Wagering Requirement, hm505 may cancel the bonus and any winnings obtained from it.
4.4 Other Promotions
Other promotions, including the VIP program, Cashback, and Referral bonuses, come with their own terms and conditions, which will be applied as set out in the information published at the time those promotions are offered.
Game Rules
5.1 Fair Play
Games on the hm505 platform operate under fair play policies. Attempting to manipulate game results, exploiting software, or using technical tools to bypass the game system is strictly prohibited.
5.2 Football Betting
For football betting, players must fully understand their chosen market and odds before placing a bet. Bets that have been placed cannot be cancelled.
5.3 Live Casino Games
In live dealer games, the types of games and play styles available when using a bonus may be subject to restrictions. These restrictions will be clearly stated in the terms of each individual promotion.
5.4 Odds Calculation Errors
hm505 may decide not to pay out unexpectedly large winning amounts that result from technical errors or incorrect odds calculations. If such a decision is made, the player will be notified in advance.
Prohibited Activities
The following activities are strictly prohibited when using the hm505 platform:
- Claiming bonuses multiple times using more than one account ("Bonus Abuse")
- Two players agreeing to play against each other with opposing positions to meet the Wagering Requirement ("Hedging" / "Match Betting")
- Attempting to exploit game software or using bots and automated play methods
- Any player activity related to money laundering
- Providing false information to bypass verification
- Using a third party's payment and presenting it as your own
- Colluding with other players to attempt to exploit the platform
If any of the above violations are found, hm505 will immediately suspend the account and cancel any remaining bonus and winnings obtained from it. Further action will be taken on any related legal matters.
Personal Data and Security
7.1 Privacy Policy
hm505 protects players' personal information using SSL encryption. Player data will only be used to provide smooth service and will never be shared with third parties without permission. For more details, you can read the Privacy Policy.
7.2 Payment Security
All payment information is encrypted and sent via secure protocols, and will not be stored on hm505 servers. Players' financial data is handled in accordance with the security standards of the designated payment service providers.
7.3 Responsible Gaming Protection
hm505 provides self-limitation tools, deposit limit options, and account closure features to support players who may be affected by gambling. For more on this, visit the Responsible Gaming page.
Account Suspension and Closure
8.1 hm505's Right to Close Accounts
hm505 may suspend or close the account of any player believed to have violated these terms at any time, without prior notice.
8.2 Self-Closure by Player
If a player wishes to close their hm505 account, they can do so through 24/7 Live Chat. Any remaining balance that has met the Wagering Requirement can be withdrawn before the account is closed.
8.3 Balance in Closed Accounts
hm505 will not refund any funds lost due to the player closing their account, amounts spent on gameplay, or funds used before the bonus Wagering Requirement has been met.
Limitation of Liability
9.1 Service Interruption
hm505 may temporarily suspend services due to maintenance, technical issues, or circumstances beyond its control. Any balance remaining in a player's account during such periods will not be lost.
9.2 Gaming Losses
hm505 bears no responsibility for losses arising from players' gaming choices, outcomes resulting from betting strategies, or financial results stemming from players' own decisions.
9.3 Technical Limitations
hm505 is not responsible for interrupted gameplay caused by the player's connectivity issues, computer malfunctions, or mobile device problems.
9.4 Governing Law
Any dispute relating to this agreement will be resolved through good-faith negotiation. By continuing to use the service, the player is deemed to have accepted this agreement.
Amendment of Terms
10.1 Right to Amend
hm505 reserves the right to amend these terms at any time. Any amendments will be published on this page with the "Last Updated" date noted.
10.2 Player Responsibility
Players are responsible for reviewing this page periodically. Continued use of hm505 after any amendments are published will be considered acceptance of the updated terms.
10.3 Contact Us
For any enquiries regarding these terms, you can reach us via 24/7 Live Chat or at [email protected].
you are deemed to have read, understood, and agreed to comply with hm505's terms and conditions, Privacy Policy, and Responsible Gaming policy.